Even before you get there Air France is ripping you off.
Their menu…in sardine class…offered champagne as an aperitif, then wine with the meal.
What did we get?
As the ominous foil packets were dished out giving a choice between beef -which those accustomed to French beef declined with alacrity – or glue with pasta, only an offer of one or the other beverage…champagne from a long opened bottle on the serving unit or vin de table in a tatty plastic mini bottle.
Following a delay of an hour and a half before take off sitting in a stifling cabin on the runway while the flight attendents hid from passengers praying for the services of Gunga Din it was not the best welcome to France…but probably the most accurate of what was awaiting the sardines once decanted at Paris Charles de Gaulle….incompetence and indifference.
I had missed the ‘good’ train to my destination….so was obliged to take the afternoon train which at twenty five percent more on the ‘good’ ticket price wafted me halfway across France by train, followed by an an unholy scramble for the cross country bus which would take me a third of the way across France back the way I had come to the one horse dorp in la France Profonde whence friends would whisk me to a shower, food and a decent bed.
If I had asked for the scenic route I might not have objected to paying for it….but as I hadn’t I did.
Neither did I appreciate having to retrieve my cases from the bowels of the bus unaided by the driver…unaided that was until I opened the loo evacuation compartment by mistake. That brought him running.
The additional two hours on the journey didn’t do much to rejoice my heart either.
First, off to the bank to settle my affairs.
i needed to be able to make transfers from my online account. This, it appeared, required me to make an appointment to see an advisor in order to set up a gimcrack system whereby I would be forced to buy a mobile ‘phone in order to receive and despatch some code or other to verify that I was indeed the person making the transfer.
I made the appointment for 11 0’clock two days hence in the branch of the town with the station.
The next day, my friends having to rejig their schedule, I rang the bank to change the time of the appointment.
The usual codswallop…your call is being recorded for the benefit of President Obama…music of suicidal brightness… press 1 for incomprehenson and 2 for total oblivion…until eventually arriving at a voice.
The voice replied that my appointment was for the afternoon of the day on which I was calling in a branch far, far away. The branch where I had originally opened an account more than twenty years ago.
How, I enquired, had this come to pass?
The voice replied that I had omitted to give my full details to the clerk when making the appointment so the ‘centrale’ had put things right.
When, I enquired, had they planned to tell me that things had changed?
If you’ve never heard a voice shrug you have never lived in France.
Then I needed to contact people who had recently moved house.
The number they had given me did not seem to exist, according to the voice on the telephone service.
A text message on their U.K. mobile raised no response….until two days later when they called to explain that they would be without telephone and internet for a fortnight.
They had only received the text message when out shopping where they could receive a signal.
The ‘phone and internet should have been installed on the day they moved house…but they had had to put back the move for a couple of days.
When calling into the ‘phone company’s office to rearrange things they found that
A. The office only existed to sell mobile ‘phones
B. When they finally made contact with the company they were told that as they had changed the date without warning the contract had been cancelled. They would have to start the process all over again.
So instead of settling things over the ‘phone I had to inconvenience friends by asking them to drive over…not a short distance.
Inflexible, infuriating….in France.